Kenya operator guide

Fleet Dispatch Operations

Assign, track, and close jobs with proof

Dispatch is where fleet promises meet reality. Kenyan operators need live visibility on who is moving what — not radio calls and spreadsheet rows updated at night.

Dispatch breakdowns

  • Jobs assigned verbally with no audit trail
  • Proof of delivery collected on paper
  • Managers cannot see overdue assignments
  • Customer ETA questions flood the operations desk

Dispatch workflow in GarajiFleet

  • Create and assign dispatch jobs to drivers
  • Mobile status updates from the field
  • POD capture with photos and timestamps
  • Manager inbox for pending reviews
  • History per vehicle and driver for disputes

FAQ

Can dispatch work for mixed fleet types?
Yes. GarajiFleet supports vans, pickups, and light trucks with role-based views for dispatchers and drivers.

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